Customer Support

As ComyGoMobility.com; Our Mission is to create solutions that will make people’s lives easier.

Please enter the following details about your purchase to help us help you better and faster.

SUPPORT REQUEST FORM




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    Please let us know how we can help you.

    OUR PRIVACY POLICY

    We always respect and are committed to protecting your privacy. We may collect some browser based personally identifiable information when you visit our website. We also sometimes receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will never sell your information to anyone.

    SECURITY POLICY

    We will always keep your payment and personal information safe with us. Your connection is a Secure Sockets Layer (SSL) through out our entire website. It is encrypted with 128-bit encryption, using TLS 1.2, AES_128_GCM, and also uses ECDHE_RSA as the key exchange mechanism. Also, the SSL software that our credit card merchant PayPal® uses is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

    REFUND POLICY

    For any reason, if you’re not satisfied with your order, please contact us at info@comfygomibility.com within 15 days of your purchase. We will issue a return ticket and give you full instructions on how to return the item(s). Also buyers responsible for shipping cost and returning the item(s) in new and unused condition. We’ll issue refund to your method of payment within two days after we receive the item(s). There will be %25 restock fee. There is no refund after 15 days or if the product is in used condition.

    BACKORDERS

    If the product you are interested is not in stock, it will be posted as Available on backorder. You will be first to receive if you pre-order it. We will notify you as soon as it’s available in our stock and you will be our highest priority on shipping. If for some reason we decide to discontinue the product line, we will fully refund your money with the method of your payment.

    SALES TAX

    Sales tax will be added to all sales in the State of California addresses.